Refund & Cancellation Policy
Last updated June 1, 2026
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This policy explains cancellations and refunds for SeoCited subscriptions and the SEO + AI Visibility Audit.
TL;DR — the short version
Monthly subscriptions: cancel anytime, no contracts, no cancellation fee.
Your current billing period is non-refundable once work has begun.
$199 audit: backed by a quality guarantee (10+ actionable fixes or it's refunded), otherwise non-refundable once the review has started, and fully credited toward month 1 of any plan.
Cancellation takes effect at the end of your current billing period — service continues until then.
1. Monthly Subscriptions
How to cancel
Cancel anytime through your Stripe customer portal, or by emailing support@seocited.com. There are no long-term contracts and no cancellation fee.
What happens after cancellation
Cancellation takes effect at the end of your current billing period. You keep access to everything delivered through that date, your subscription will not renew, and you won't be charged again.
Refunds on subscription payments
Because we begin research and content work at the start of each billing cycle, the current billing period is non-refundable once work has begun. If you cancel before a new billing cycle starts, you won't be charged for that cycle, and no refund is needed. We consider refund requests made before any work has started on a cycle on a case-by-case basis — email us and we'll review it.
2. The $199 SEO + AI Visibility Audit
Audit quality guarantee: If your audit doesn't surface at least 10 specific, actionable fixes for your store, email us within 7 days of delivery and we'll refund the full $199.
Beyond that guarantee, the SEO + AI Visibility Audit is a one-time, paid deliverable and is non-refundable for change of mind once our review has started — typically within 1–2 business days of you submitting the intake form. If you subscribe to a monthly plan afterward, the full $199 is credited toward your first month.
3. Exceptional Circumstances
If SeoCited fails to deliver agreed work within the timeframe stated for your plan due to an error on our part, we will make it right — typically by delivering the missed articles in the following period, or by issuing a pro-rata credit toward a future billing cycle. We handle these situations case-by-case; email us with details and we'll resolve it promptly.
4. Billing via Stripe
All payments and any approved refunds are processed through Stripe. Approved refunds are issued to your original payment method and typically appear within 5–10 business days, depending on your bank or card issuer.
5. Questions or a Refund Request
Email support@seocited.com and we'll review it. We reply within 1 business day. See also our Terms of Service.